This policy covers everything about how your personal information is collected, used, and protected at pko99. We believe transparency is the foundation of trust.
Pko99 ("we", "us", "our") is deeply committed to protecting your privacy. This Privacy Policy ("Policy") explains what information we collect when you use the pko99 platform, how we use and protect that information, and what rights you have.
By creating an account on pko99 or using our services, you agree to this Privacy Policy. This policy is part of our Terms and Conditionsmust be read in conjunction with. If you do not agree with any part of this policy, please refrain from using our platform.
We comply with international data protection standards, and your information is never sold to third parties without your consent. pko99 believes that as a member, you always have the right to know — where your data goes and why it is being used.
When you register on pko99, make a transaction, or contact support, we collect the following information:
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Email, phone number, address | At the Time of Account Registration |
| Financial Information | Mobile Banking/Nagad number, transaction history | During Deposits & Withdrawals |
| Identity Verification Documents | Copy of NID, Passport, or Driving License | KYC Verification Timeline |
| Gaming Activity Data | Betting history, favorite games, win/loss records | During Platform Use |
When you use the pko99 website or app, our systems automatically collect certain technical data needed to ensure the platform's security and performance:
Pko99 uses your personal information only for specific, legitimate purposes. The reasons we process your data are clearly outlined below:
The pko99 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve your browsing experience.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain pko99 features.
Pko99 applies industry-leading security measures to keep your personal information safe. Our security framework operates on the following levels:
Pko99 does not retain your personal information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal & Regulatory Requirements |
| Financial Transaction Records | 7 years | Anti-Money Laundering Compliance |
| KYC Documents | 5 Years After Account Closure | Maintaining Identity Verification Records |
| Support Conversations | 3 years | Service improvement and dispute resolution |
| Log Files & Technical Data | 1 year | Security Monitoring |
Once the retention period expires, your data is deleted securely and completely. In some cases, legal obligations may require us to retain certain data for a longer period.
You have specific rights over your personal information at pko99. We fully respect these rights and are committed to resolving any request within 30 days.
To exercise any of these rights, please contact our support team. We typically fulfill requests within 30 days. In complex cases, this may be extended to two months, but we will notify you in advance.
Pko99 services are intended for users aged 18 and above only. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with their information, that data and the associated account will be immediately closed.
Pko99 may update this Privacy Policy from time to time. Changes may be made to reflect legal requirements, new platform features, or industry best practices.
For any significant changes, we will notify you by email in advance and display a notice on the platform. You can check the "Last Updated" date at the top of the page to see how current the policy is.
Continued use of pko99 after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account.
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us:
We don't just follow the rules — we genuinely care about your data. The features below are a reflection of that commitment.
Every transaction and piece of personal information you share is protected with AES-256 encryption — the same technology used by the world's leading banks.
Pko99 never sells your personal information to advertisers or third parties. Your data belongs to you — and only you.
We are transparent about why your information is collected, how it is used, and how long it is retained — no hidden agendas.
Request to view, correct, or delete your data — our team is required to fulfill your request within 30 days.
Our Privacy Policy is built in line with international data protection standards and gaming regulatory frameworks.
Have any privacy questions? Ask us anytime — our dedicated team is available 24/7 to help.
Your information is completely secure at pko99. Review our Privacy Policy, then create an account today and enjoy a world-class gaming experience.